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My mic or camera isn't working

If your mic isn't detected

Check that your browser has permission to use the microphone. Look for a camera/mic icon in the address bar and make sure it's allowed.

If you have multiple audio devices, try selecting a different one from the dropdown on the pre-join screen. Reloading the page often resolves detection issues.

If your camera isn't showing

Make sure no other app is using your camera (Zoom, FaceTime, etc.) and that your browser has camera permission. On Mac, check System Settings → Privacy & Security → Camera.

If the preview is black, try selecting a different camera from the dropdown or reloading the page.

Still stuck? Email support.