A guest can't join the room
If your guest can't get into the room, a couple of quick checks usually clear it up.
Ask them to use Chrome, Brave, or Edge on a desktop or laptop. Safari and Firefox are not supported, and mobile phones aren't officially supported or recommended.
Make sure they're using the exact link you shared. If the session is locked, you'll need to unlock it from inside the room before they can join.
Still stuck? Email support.