Get notified of client recordings in Slack

SureTake can drop a message into a Slack channel the moment a recording finishes, so your team sees each new session without opening the dashboard. There is one catch: Slack's incoming webhooks only accept Slack's own message format, so you can't point SureTake's webhook straight at a Slack webhook URL. A tool like Zapier (or Make or n8n) sits in the middle: it catches SureTake's webhook and posts a tidy message to Slack for you.

Setting it up with Zapier

Start the Zap with a “Catch Hook” trigger (Webhooks by Zapier) and copy the URL it gives you. Paste that into the Webhooks section of Manage Clients for the client or clients you want notifications for, the same way you would add any other webhook.

Add a Slack “Send Channel Message” action, choose your channel, and build the message from the payload. Useful fields are show.name and session.name for the title, session_url for a link to preview and download the files, and client.name for whose recording it is.

A one-line message such as “New recording ready” followed by the show and session names and the session_url link gives your team everything they need. You can send different clients to different channels with a separate Zap each, or reach for Slack's Block Kit if you want buttons and richer formatting.

Make and n8n follow the same shape, catch the webhook, then send a Slack message, and a small script that posts to a Slack incoming webhook works too if you would rather not use a no-code tool. For every field available in the payload, see the Webhooks guide.