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What happens if my studio subscription lapses?

A failed payment doesn't cut anything off right away. Stripe emails you and automatically retries the charge over the next couple of weeks, and your studio and your clients stay fully active that entire time. Everything below only happens if the payment is never resolved and the subscription finally cancels.

At that point your studio drops to the free plan. Recording isn't disabled, just limited to the free tier (1 hr/month) until you resubscribe. Your studio settings, show history, and client connections are all preserved.

Your clients aren't penalized for your lapse. They stay connected to your studio, and every recording they made while you were subscribed keeps its original 1-year expiry date. Their monthly recording allowance does drop to the free tier until you renew, and any new recordings they make during the lapse follow the free plan's 30-day retention.

Your own recordings stay downloadable too, with a 30-day grace window before deletion.

Still stuck? Email support.