Technical requirements

SureTake records right in your browser, no installing apps required. To ensure your recordings and interviews go smoothly, keep these technical requirements in mind for both you and your guests.

Browser

Host and guests alike needs a Chromium-based browser, such as Chrome, Brave, or Edge. Safari and Firefox are not supported.

Computer

You'll need a laptop or desktop computer. Phones and tablets are not supported.

Internet connection

You'll need a reliable internet connection. We recommend at least 10 Mbps upload and download, with 20+ ideal, especially when recording with guests.

A wired Ethernet connection is more reliable than Wi-Fi. If you do use Wi-Fi, make sure the signal is strong.

Not sure your setup is ready? Run a quick TestTake here to check your connection, mic, and camera before you record.

Recording in 4K

4K recording (a paid, beta feature) demands more of your computer and your connection than 1080p. Use a powerful, modern desktop or laptop, and on a laptop keep it plugged in rather than running on battery. On Windows, set your Power mode to Best performance under Settings > System > Power & sleep. On Mac, under System Settings > Battery, make sure you are not set to Low Power Mode.

For the connection, 4K files are large, roughly 9 to 12 GB per hour of video per person, so a strong upload (around 30 Mbps or better) helps them finish in good time. Uploads continue after the session ends, so nothing is lost on a slower connection, it just takes longer. Some camera companion apps (for example Insta360 or Opal) add CPU load when their smart features are on, which can strain 4K, so consider turning those off. See Recording in 4K for how to turn it on, and Why isn't my recording in 4K? if a recording did not come out in 4K.