Setting up your studio account

This walkthrough covers setting up your studio account: your studio name and logo, the contact form your clients see, and where to go from there.

Your studio name and logo

Go to your dashboard and open Manage Clients. From there you can set your studio name and upload a logo.

The logo appears in your own dashboard header and in the dashboard header of any client accounts connected to your studio, in place of the default SureTake logo. For best results upload a horizontal image; PNG or WebP on a transparent background works well. Your studio name will appear in various places, including the invitation email they receive to join your studio.

The client contact form

Your clients see a ‘Contact Us’ button in their dashboard, which opens a contact form for them to submit a support request.

If you'd like to handle these support requests directly, set your support email address.

When a client submits a request, their message goes directly to that email address. If you don't set one, their messages will come to SureTake support, and we'll do our best to either respond directly or contact you first.

Once your studio is set up, you can add your first clients.